Shipping policy

We ship as economically as possible and therefore offer different options. If we find your shipping charges are less than we estimated, we will refund you the difference. We ship mostly by  DPD or PostNL international.

You can choose for tracking (T & T) or without (no T & T). If you want insurance, please let us know and we will obtain an estimate for you. We are not responsible for any lost parcels, unless they are tracked and insured. If you are worried about your parcels being lost in the mail, please choose at least the tracked shipping option, and/or contact us to obtain insurance. Of course we will do everything to support you when a parcel seems lost.

Processing and shipping time varies between products. In stock skeins will take 1-3 working days for us to ship out, and dyed to order kits up to 1 week. Please allow sufficient time for packages to arrive., Internationally up to a month. In high volume shipping times like Christmas, please allow extra time. If you have any concerns about your packages do not hesitate to contact us.

 

Shipping rates

Table with shipping tarifs

Shipping to the United Kingdom

The following applies to orders up to £135 (approximately €160, excl. VAT):

Our prices are including VAT. For some items, you may also be required to pay customs. This is a fee that the government charges you for the right to import certain goods.

WeStYarn has no control over the amount you will be charged when your order arrives in the UK, and we can not be held liable for these costs. If you refuse a shipment, we can refund your order, but we will not refund the shipping costs.

 

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